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Banking your way is just a swipe away

Your MemberCard is a debit card that allows you to withdraw cash, access your accounts and pay for purchases without having to carry cash. Activated by a secure Personal Identification Number (PIN), your MemberCard can be used at any Automated Teller Machine (ATM) locally or around the world. You can also pay for purchases or get cash back through the Direct Payment service offered through INTERAC®.

  • ATM access worldwide
  • All purchases made with your MemberCard are protected by our "Buyer Protection and Extended Warranty Program." For details click here.
  • Free access to THE EXCHANGE® Network of ATMs

Use your Starnews MemberCard anywhere you see these symbols: INTERAC® Direct Payment system locations Plus ATMs in the U.S. and around the World THE EXCHANGE® Network

To find the ATM nearest you, click here.

Protecting Your PIN

While INTERAC® shared services are among the most secure in the world, debit card fraud can occur. INTERAC® Association and its members continue to work together to protect cardholders from debit card fraud.

You can help keep your money safe by protecting your debit card and Personal Identification Number (PIN) and by following these important steps:

  • Use your hand or body to shield your PIN when conducting transactions
  • Never let your debit card out of your sight when conducting a transaction at the point-of-sale.
  • Only allow your card to be swiped once and always remember to take your debit card and transaction record with you once your transaction is completed.
  • Regularly check your Starnews statements and balances to verify all transactions have been properly documented. If entries do not accurately reflect transaction activities, for example, if there are missing or additional transactions, you should contact us immediately.
  • If your debit card is lost or stolen, notify us immediately. In Canada you can call 1-800-567-8111. If you're outside of Canada, call collect at 306-566-1276.
  • Your debit card and PIN are the keys to your account(s). Never disclose your PIN to anyone or you could be liable for losses. You are the only person who should know it.
  • Memorize your PIN - it's your electronic signature. If you suspect that someone knows your PIN, change it immediately or contact Starnews to cancel the card, and obtain a new card.
  • When choosing your PIN, never use obvious information. You could be liable for losses if you create your PIN by using your telephone number, date of birth, address or social insurance number.

For more information about the INTERAC® shared services or PIN security tips, visit:
INTERAC® Association's Web Site

Read the Canadian Code of Practice for Debit Card Services at:
Industry Canada's Strategis website.

® Trade-mark of Interac Inc. Starnews Credit Union Limited authorized user of the Trade-mark.